Click2Check adds ID verification to adviser compliance platform

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Click2Check has added an identity verification service to its digital compliance platform, aimed at helping mortgage and financial advisers complete client checks more quickly while tightening fraud controls.

The new IDV service has been built into the firm’s existing online platform and is designed to support compliance with Know Your Customer and anti-money laundering requirements during the onboarding process.

It allows mortgage advisers and independent financial advisers to carry out passport and driving licence checks from a client’s phone in minutes, removing the need for documents to be shared manually.

Click2Check said the service uses identity verification technology from Mitek, including a real-time liveness check intended to identify forged documents, impersonation attempts and fraudulent applications.

The launch comes against a backdrop of continued concern over identity fraud. According to the 2026 Fraudscape report from Cifas, 242,003 cases of identity fraud were filed by its members in 2025, accounting for 54% of all filings.

Click2Check said 43 of those cases related to mortgage applications, up 43% on 2024.

The firm said integrating IDV into the wider platform means advisers can avoid relying on manual checks or separate third-party systems when assessing a client’s identification and financial position.

David Jones, Click2Check
David Jones, Click2Check

David Jones, director at Click2Check, said: “Manual ID checks rely heavily on staff training and judgement and it’s increasingly difficult to spot forgeries as the technology used to create them becomes ever more sophisticated.

“Our IDV service is a seamless, secure and frictionless process.

“Advisers can certify a client’s legitimacy within minutes prior to providing any advice. They can see exactly what the lender will see and be certain they are taking an FCA compliant and best practice approach to client verification as well as combating fraudulent activity.”

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