Chartwell adopts 360 Lifecycle’s ID verification software

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360 Lifecycle has recently onboarded Chartwell Mortgage Services as an early adopter of its identity data verification software.

360 recently integrated with the GBG group, a provider of identity verification solutions, introducing anti-money laundering (AML) and electronic identity data verification (eIDV) into its software.

The firm has worked with Chartwell since 2018. Advisers will be able to engage new build buyers via mobile messaging, qualifying customers within seconds to ensure only genuine customers are onboarded.

Chartwell will be able to automate its AML security processes while complying with global regulations without impacting customer experience.

360 says the integration identifies fraudulent behavioural patterns and recognises new financial crimes before they impact businesses. Advisers will be able to detect any potential threats including any PEPs and sanction hits which can be recorded alongside the client record within the 360 Lifecycle’s FactFind.

David Smith (pictured, right), commercial director of 360 Dotnet, said: “Our eIDV and AML integration will be beneficial to Chartwell advisers and clients, and we are proud to welcome Chartwell as early adopters. 360 Lifecycle is an intrinsic part of their business, and we are pleased to support them even further. We will continue to work closely with them to ensure they gain the maximum benefits from our system.”

Scarlett Morris (pictured, left), sales manager at Chartwell, added: “Within the new build sector both pace and accuracy are paramount when onboarding and qualifying customers. Being able to engage potential buyers and mortgages through mobile technology with immediate results cuts down wasted effort for both builders and advisers alike.

360 Lifecycle is an essential part of our business and continues to deliver innovation like this for us.”

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