Changes at consumer panel

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The Financial Services Consumer Panel has made four new appointments to take effect in January 2011, while one of its long-standing members is to retire.

David Harker, Frances Harrison, Dan Plant and Faith Reynolds will all join the Panel with effect from 1st January 2011 following approval by the FSA Board at its December meeting.

David Harker is a non-executive director of the Gas and Electricity Markets Authority, the gas and electricity regulator, and a member of the Council of the Advertising Standards Authority, which regulates advertising in the UK. For 13 years he was the chief executive of Citizens Advice, the national body for Citizens Advice Bureaux. Previously he spent eight years as the Managing Director of Sense, the national disability charity.

Frances Harrison has been Manager of Fairbridge West, a charity which supports inner city youth, since 2003. Previously she spent nine years with the National Consumer Council as Head of Policy Research and Development (1999-2003), and Senior Policy Officer, High Street Law and Practice (1994-1999).

Dan Plant is Web Editor at MoneySavingExpert.com. He has been at MSE for 6 years, and his role has expanded into a senior management position, consulting on and overseeing campaigns, developing new tools to help consumers and managing the website, which has around nine million monthly users.

Faith Reynolds is an inaugural Clore Social Fellow, currently undertaking research on Big Society while being based at the Institute for Government. Until Autumn 2009 she was development manager at Toynbee Hall, East London, where she led strategic development for financial inclusion.

Nick Lord will be retiring from the Consumer Panel at the end of December 2010 having served on the Panel for six years.

Adam Phillips, Chair of the Financial Services Consumer Panel said: “We welcome the new members joining us in 2011 who bring a wealth of talent and experience to the Consumer Panel.

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