Castle Trust Bank has made a series of strategic changes to its bridging finance proposition, aiming to improve completion times and provide greater support to brokers.
As part of the improvements, the bank has restructured its operations to introduce a dedicated bridging underwriting team, allowing for a more streamlined and specialist approach to bridging applications.
To support this, Castle Trust Bank has expanded its team with two new underwriters: Jackie Merrigan, who joins as senior underwriter, and Simon Rogerson, who takes on the role of underwriter.
In addition, Castle Trust Bank has strengthened its sales team, appointing Tyrone Alexander as a business development manager (BDM) for London. Alexander will work alongside regional account manager Sammi Gilbank to provide brokers across the capital with tailored bridging solutions and specialist support.
STREAMLINING TRANSACTIONS
To further improve transaction speed, Castle Trust Bank will now adopt ‘no search’ indemnity insurance as standard on heavy refurbishment bridging cases, reducing delays and expediting completions.
The bank completed the rollout of these enhancements during an internal team-building event on 3 February, focused on fostering collaboration and aligning the newly strengthened team in delivering an improved service.
Anna Lewis, commercial director at Castle Trust Bank, said the changes reflect the bank’s commitment to refining its bridging proposition.
“These changes mark a significant step forward in our commitment to providing brokers with a market-leading bridging proposition. By introducing a dedicated underwriting team, expanding our sales coverage in London, and optimising our bridging processes, we are enhancing both the speed and quality of our service.
“The recruitment of Jackie, Simon, and Tyrone adds a wealth of experience to our team, and we are confident that these improvements will provide real value to brokers and their clients.”
