Castle Trust Bank revamps website to streamline broker access

Published on

Castle Trust Bank has launched a new website aimed at simplifying the way brokers access information on bridging and term loan products for property investors.

The redesign introduces a more intuitive structure, clearer signposting, and streamlined navigation to enable faster access to key resources.

The upgrade forms part of the bank’s wider digital investment strategy and follows a series of initiatives to improve broker support. These include the recent enhancement of its PULSE application platform and the rollout of a 48-hour refinance service.

Together, the measures reflect a concerted effort by the bank to deliver on its promise of speed, certainty and consistent service.

The updated site also places a strong emphasis on accessibility, aligning with the latest WCAG standards. Castle Trust Bank becomes one of the first lenders in its sector to adopt this level of digital inclusivity.

Anna Lewis (pictured), commercial director at Castle Trust Bank, said the relaunch is designed to eliminate delays and help brokers work more efficiently from the outset.

“At Castle Trust Bank, we’re focused on delivering lending at speed – and that commitment goes beyond just decision-making and completions,” she said. “It means removing friction at every stage of the process, starting from the moment a broker visits our website.

“The new website is designed to be clear, accessible and efficient, giving brokers quicker access to the tools and information they need. Whether it’s finding product criteria, checking case updates, or exploring how we can help with complex client scenarios, this is another important step in supporting brokers to deliver great outcomes for their clients.”

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

Alps expands landlord insurance add-ons on Acturis

Alps has made its full range of let property insurance add-ons available through the...

Lifetime ISAs linked to £67.5bn of first-time buyer property purchases

Lifetime ISAs have helped more than 417,000 people buy their first home since the...

Landbay webinar to examine outlook for rates and UK economy

Landbay is to host an economic webinar examining the outlook for interest rates, inflation...

Cost of living hits homeownership plans for more than half of young Scots

More than half of younger adults in Scotland say cost-of-living pressures are the biggest...

Precise cuts residential mortgage offer times with new platform

Precise has launched a residential mortgage platform after a pilot reduced average application-to-offer times...

Latest publication

Other news

Alps expands landlord insurance add-ons on Acturis

Alps has made its full range of let property insurance add-ons available through the...

Lifetime ISAs linked to £67.5bn of first-time buyer property purchases

Lifetime ISAs have helped more than 417,000 people buy their first home since the...

Landbay webinar to examine outlook for rates and UK economy

Landbay is to host an economic webinar examining the outlook for interest rates, inflation...