Brightstar Group sets ESG benchmark with first annual report

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The Brightstar Group has published its inaugural ESG Report, coinciding with World Earth Day, as it seeks to set a new standard for environmental, social and governance (ESG) reporting within the specialist finance sector.

The 2025 report outlines the company’s achievements and future commitments across the three core ESG pillars, each divided into nine elements including carbon footprint, diversity and inclusion, people and culture, ethics, and service. The document highlights 36 individual metrics by which the business measures its performance and progress.

Among the group’s most notable achievements is a 50% reduction in carbon emissions during 2024, placing the company on track to become carbon neutral within just two years. In terms of workforce development, 43% of employees now qualify as Partners or Platinum Partners, a status conferred upon those who have served for five years and ten years respectively.

Brightstar also reports that 42% of advisers who have progressed through its ‘Growing Our Own’ initiative are women, reflecting its sustained focus on gender balance and leadership diversity. The group has taken a prominent position in several cross-industry initiatives, including Women in Finance, the Mortgage Industry Mental Health Charter, and the Pride in Finance Alliance.

In addition to operational benchmarks, the group has raised over £250,000 for charity through direct fundraising efforts and high-profile events such as the Sepsis Ball and Alzheimer’s Ball.

William Lloyd Hayward

William Lloyd-Hayward, group chief operating officer and ESG lead at the Brightstar Group, said: “We are delighted to be publishing our first Annual Group ESG report. ESG is more than just an acronym to our business, it lies at the foundation of how we do business and the way we support and develop our staff.

“This report brings together more than a decade worth of progress and investment and sets a clear action plan of how we will continue to drive investment in our business to deliver against our ESG targets.”

The company’s ESG report is intended to provide a transparent framework for performance and accountability in the years ahead, with Brightstar positioning itself as a leader in socially responsible finance.

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