Berkeley Alexander has completed its back office systems upgrade project after 12 months work.

The upgrade is designed to modernise and streamline Berkeley Alexander’s processes and allow them to offer functionality, management information and GI product choice to its clients.

“We are committed to a programme of continuous improvement with the aim of ensuring that we are at the vanguard of the wholesale market, providing our intermediary partners with a cutting edge platform that will give them access to a number of market leading insurance policies at the touch of a button,” said Geoff Hall, managing director at Berkeley Alexander.

“As a result of this upgrade we will shortly announce the first in a series of planned improvements to our product range that will provide more choice and flexibility of cover for clients with a swift online application process. Further down the line we plan to enhance our service further with greater depth of functionality and better access for brokers to important online management information tools that will help them manage their GI business more profitably.”

In a recent survey conducted by the wholesale insurance intermediary, 76% of respondents indicated the most important criteria they used in selecting a GI partner was an online application process which gave a choice of six or more products from quality insurers.

Hall added: “With this new upgrade, we will be able to meet this need and I fully expect to be in a position to announce the first wave of new insurers and products to be added to our new system in the next few weeks.”