Lloyds Banking Group made a loss of £6.3 billion for 2009.
Bad debts totalled £24 billion, up £9 billion, while second half impairments were 21% lower than in the first half of 2009.
Arrears levels in the secured portfolios were higher than 2008 but improved in the second half of 2009.
The group says it expects property prices to be broadly flat in 2010 slow but steady UK economic recovery during this year and beyond.