Aviva improves cancer pledge

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Aviva

Following a review of the way the reduced cover option is applied, Aviva customers who choose to lower their out-patient cover as a cost-saving option on their Healthier Solutions or Solutions private medical insurance can now receive increased out-patient cancer cover.

Aviva has also enhanced the reduced out-patient cover option for out-patient treatment that is needed after a cancer diagnosis.

Now, any new customers choosing a Healthier Solutions plan or cover on a Solutions group policy will now be able to claim in full for out-patient consultations, tests and treatments needed after a cancer diagnosis. Full cover for out-patient radiotherapy and chemotherapy treatment, and CT, MRI and PET scans at a recognised diagnostic centre, remain as standard benefits on the reduced out-patient option.

Existing Aviva customers will also benefit from the enhanced cancer cover. Healthier Solutions and Solutions customers who have selected one of the reduced out-patient benefit options will have the previous benefit and consultation limits removed after a cancer diagnosis. The enhancements apply to all customers who bought or renewed a Healthier Solutions or Solutions policy on or after 1 January 2012.

“Our cancer pledge to provide extensive cover to customers undergoing cancer treatment has already made a big difference to many people, providing peace of mind when it is needed most,” said Dr Doug Wright, medical director, Aviva, UK Health.

“We introduced the pledge to make it easy for our customers to understand what they are covered for in relation to cancer and this change makes it even easier; whatever level of out-patient benefit they choose, customers diagnosed with cancer know that they have out-patient cover.

“In addition, customers have a dedicated contact within our oncology team, who provide support and advice on cancer claims and trained nurses who have expert knowledge about the latest drugs and treatments available.”

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