Aviva claims protection underwriting improvements

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Aviva says underwriting improvements have reduced its NTU (Not Taken Up) rates for protection products.

It says that improvements made since 2008 have seen NTUs fall by a quarter. This is against a backdrop of adviser concerns about increasingly stringent underwriting approaches being applied in the market.

Aviva claims the reduction follows a series of “innovative techniques? introduced by its underwriting team to ensure that customers’ expectations are properly managed.

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