Access Financial Services has revealed that between April 2023 and April 2024, it increased turnover by 46%.

The firm’s year-one client retention rate stands at 94%.

Over the year, Access FS increased protection sales and brought on more protection advisers, providing them with training and opportunities to also sell mortgages.

Alongside an increase in mortgages sales, the number of protection policies written rose by 34% – from 10,052 to 13,500. The firm now also writes around 75% of their policies in trust.

Karl Wilkinson (pictured), CEO of Access FS, said: “Our highly trained advisers are key to our success. We are changing the shape of the mortgage market through our training academies. Run monthly, we bring young and inexperienced people into the industry, offering high-quality training and support and a year-long mentoring programme.”

Entrants to the Access FS Protection Academy has this year doubled from 15 to 30 trainees monthly.

Wilkinson added: “All industry newcomers start on our protection partnership programme with Vitality. After a year of understanding protection in depth with a single provider, only then do our advisers progress to selling whole-of-market products. At this point, they also have the opportunity to enrol in our CeMAP training academies and go onto offer mortgage advice.

“This responsible approach ensures that clients get the best outcomes from Access FS advisers. It also serves protection providers by removing the risk of ill-advised sales and commission clawback.

“We reinvest profits to benefit staff and advisers with skillset development, advanced training, and our Access FS mortgage and protection academies.”