StepChange Financial Solutions joins the Equity Release Council

Published on

The Equity Release Council has announced that StepChange Financial Solutions has become its latest member.

StepChange Financial Solutions offers advice and support on equity release, retirement mortgages and residential mortgages.

A trading subsidiary of StepChange Debt Charity, it is a mortgage intermediary established in 2010 and is directly authorised by the Financial Conduct Authority.

The decision to join the Council will enable StepChange Financial Solutions to play an active role in helping to develop best practice in the sector, and bring a debt advice perspective to how to help meet homeowners’ evolving financial needs in later life.

Membership of the Council – the sector’s representative trade body – has continued to grow in 2019 by attracting new entrants and existing participants in the later life lending market. As well as signing up its 1,000th individual member, the Council has also welcomed mortgage and property finance adviser Knight Frank Finance and financial advice network Openwork this year.

The announcement follows the latest update to the Council standards, first introduced in 1991. These build on statutory regulation and legislation by committing members to a set of principles, outcomes, rules and guidance that represent best practice in supporting consumers, including those in vulnerable circumstances.

The Council is also working with industry to develop a new competency framework to help new adviser and solicitor entrants gain the specialist knowledge and skills to meet growing consumer demand in the later life arena.

Jim Boyd, CEO of the Equity Release Council, said: “We warmly welcome StepChange Financial Solutions to the Council’s membership. We have been working with our members to evolve our standards to focus on outcomes for consumers, including how products, services and interactions can effectively address and meet the needs of those in potentially vulnerable circumstances. We look forward to drawing on StepChange’s experience to support this work on behalf of consumers.

“As more and more people consider property wealth to support a range of financial goals in later life, it is more important than ever that the sector maintains and builds on the highest standards of consumer protection that exist for any form of property-based loan.”

Julie Gale, head of mortgage advice at StepChange Financial Solutions, added: “We pride ourselves on offering a unique contribution to the equity release environment. We bring a free-to-client debt advice principle to how we work that puts the client’s overall financial circumstances at the heart of our approach.

“Equity release can be a lifeline in specific circumstances, and we helped 600 people find products to suit their needs last year. We look at every client’s needs in a way that is designed to minimise their risk of problem debt or financial difficulty both at the outset and in the future.

“At the same time, we recognise that as part of the Equity Release Council we can learn from, as well as contribute to, wider debate about the appropriate role of equity release within society.”

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

Rightmove warns property tax reforms could stall housing market

Rightmove has warned the government that proposed changes to property taxation risk distorting the...

Bradford retains crown as UK’s leading property hotspot

Bradford has once again been named the country’s most in-demand housing market, topping OnTheMarket’s...

Keystone reduces expat buy-to-let rates and adds new product

Keystone Property Finance has reduced rates across its expat buy-to-let range, cutting selected fixed...

Gatehouse cuts buy-to-let rental rates and eases paperwork

Gatehouse Bank has cut rental rates by 0.25% across its buy-to-let purchase plans for...

The Exeter: most consumers value advice when purchasing insurance

Almost two-thirds of consumers prefer to purchase insurance following professional advice, according to new...

Latest publication

Latest opinions

Bridging the Pond: How large is the US bridging finance market, and compared to the UK?

When we first got started with LendInvest in the UK, post the financial crisis,...

Passing the affordability exam

As teachers and students of various ages have spent August nervously opening exam results...

Investors are changing their approach – and lenders should too

The buy-to-let market never stands still, but the pace of change in recent years...

Leasehold fees, specialists and the need to shop around

Leasehold properties account for around 20% of all dwellings in the UK, and while...

Other news

Rightmove warns property tax reforms could stall housing market

Rightmove has warned the government that proposed changes to property taxation risk distorting the...

Bradford retains crown as UK’s leading property hotspot

Bradford has once again been named the country’s most in-demand housing market, topping OnTheMarket’s...

Bridging the Pond: How large is the US bridging finance market, and compared to the UK?

When we first got started with LendInvest in the UK, post the financial crisis,...