SFI offers new online mortgage transfer service

Published on

Santander-for-Intermediaries

Intermediaries will now be able to transfer their existing Santander mortgage clients to a new Santander mortgage online, at a time convenient to them, via Santander for Intermediaries’ new Online Mortgage Transfer Service.

The new Online Mortgage Transfer Service, part of SFI’s refreshed Introducer Internet platform, launches on Monday 7 April 2014. It will enable brokers to select a new deal for their clients who are approaching the end of their Santander mortgage deal or who have recently moved onto Santander’s Standard Variable Rate (SVR).

Intermediaries will be able to  conduct a range of activities for their eligible clients:

  • Identify which loans are eligible to transfer;
  • Compare the mortgage deals available;
  • Compare monthly payments;
  • Submit transfer requests online;
  • Track the broker’s transfer request on Introducer Internet. This will include regular email updates to both the intermediary and their client on the progress of their transfer.

Eligible clients must have at least one loan part on their mortgage account which is within four months of their existing deal coming to an end, or
has recently moved onto Santander’s Standard Variable Rate (SVR). If the client’s mortgage is with Alliance & Leicester, mortgage customers must have a single loan mortgage account which meets the aforementioned eligibility criteria.

Brad Fordham, managing director for Santander for Intermediaries, said: “Our new Online Mortgage Transfer Service is the latest component to our improved post-MMR service offering. The new tool, available on our refreshed Introducer Internet from 7 April, will help brokers transfer their existing Santander mortgage clients on to a new mortgage product online, at a time convenient to them.

“Under the new regulation, the retention of all existing customers will be a key area of customer output for SFI. We are committed to helping intermediaries support our existing customers, enabling them to maintain a mortgage that’s right for their needs, while providing them with the support they should receive from their lender.”

Latest POLL

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

Bank of England expected to hold interest rates at 4.5% amid economic uncertainty

The Bank of England is widely expected to maintain interest rates at 4.5% when...

£6.5k bill for homebuyers who miss stamp duty deadline

Rent and mortgage spending rose 7.7% year-on-year in February, as more homeowners moved from...

Advice Guru partners with Pure Retirement to support broker education

Financial adviser learning platform Advice Guru has announced a new sponsorship partnership with Pure...

Nationwide ups LTV limits for interest-only and foreign national borrowers

Nationwide has announced changes to its mortgage lending criteria, increasing the maximum loan-to-value (LTV)...

Other news

Why predicting 2025 interest rates feels like a fool’s errand

In my first (and for some reason clearly not my last) article last month,...

Bank of England expected to hold interest rates at 4.5% amid economic uncertainty

The Bank of England is widely expected to maintain interest rates at 4.5% when...

£6.5k bill for homebuyers who miss stamp duty deadline

Rent and mortgage spending rose 7.7% year-on-year in February, as more homeowners moved from...