SFI offers new online mortgage transfer service

Published on

Santander-for-Intermediaries

Intermediaries will now be able to transfer their existing Santander mortgage clients to a new Santander mortgage online, at a time convenient to them, via Santander for Intermediaries’ new Online Mortgage Transfer Service.

The new Online Mortgage Transfer Service, part of SFI’s refreshed Introducer Internet platform, launches on Monday 7 April 2014. It will enable brokers to select a new deal for their clients who are approaching the end of their Santander mortgage deal or who have recently moved onto Santander’s Standard Variable Rate (SVR).

Intermediaries will be able to  conduct a range of activities for their eligible clients:

  • Identify which loans are eligible to transfer;
  • Compare the mortgage deals available;
  • Compare monthly payments;
  • Submit transfer requests online;
  • Track the broker’s transfer request on Introducer Internet. This will include regular email updates to both the intermediary and their client on the progress of their transfer.

Eligible clients must have at least one loan part on their mortgage account which is within four months of their existing deal coming to an end, or
has recently moved onto Santander’s Standard Variable Rate (SVR). If the client’s mortgage is with Alliance & Leicester, mortgage customers must have a single loan mortgage account which meets the aforementioned eligibility criteria.

Brad Fordham, managing director for Santander for Intermediaries, said: “Our new Online Mortgage Transfer Service is the latest component to our improved post-MMR service offering. The new tool, available on our refreshed Introducer Internet from 7 April, will help brokers transfer their existing Santander mortgage clients on to a new mortgage product online, at a time convenient to them.

“Under the new regulation, the retention of all existing customers will be a key area of customer output for SFI. We are committed to helping intermediaries support our existing customers, enabling them to maintain a mortgage that’s right for their needs, while providing them with the support they should receive from their lender.”

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

MPowered claims UK-first move to make calculator accessible to AI models

MPowered says it has become the first UK mortgage provider to expose its affordability...

The Newcastle launches Enhanced+ to support high-income borrowers with complex incomes

Newcastle Building Society has launched a new mortgage proposition through its intermediary arm, aimed...

LendInvest backs £11m regeneration of historic Welsh college site

LendInvest Mortgages has provided a £10.975 million development loan to support the transformation of...

Confidence gap highlights key role for brokers in limited company BTL market

New research from Coventry for intermediaries has underlined the growing importance of brokers in...

Andy Peters joins Luminosity as protection adviser

Veteran life insurance executive Andy Peters has joined protection advice firm Luminosity, following its...

Latest publication

Latest opinions

Take off the rose-tinted glasses and stop chasing a rate cut

Every six weeks the financial world raises its eyebrows at the prospect of a...

Job cuts to inflation shock: preparing for a mortgage arrears crisis

The latest data on jobs paints a picture of a rapidly weakening labour market. The...

URGENT! AI Is coming for you. Or maybe not…

I’ll try to make this as straight to the point as I can. The...

Mind the gap: Can mortgage advice change the game for protection?

Many industry insiders still talk about the UK protection gap and how vast it...

Other news

MPowered claims UK-first move to make calculator accessible to AI models

MPowered says it has become the first UK mortgage provider to expose its affordability...

Take off the rose-tinted glasses and stop chasing a rate cut

Every six weeks the financial world raises its eyebrows at the prospect of a...

The Newcastle launches Enhanced+ to support high-income borrowers with complex incomes

Newcastle Building Society has launched a new mortgage proposition through its intermediary arm, aimed...