Thousands of customers of Royal Bank of Scotland, Nat West and Ulster Bank were left without access to their cash last night, for the second time in nine months.
Customers took to Twitter reporting problems with ATMs, chip and pin, and online banking platforms as of 9pm yesterday.
Laura Willoughby of Move your Money said: “This is like groundhog day. Could RBS make things any worse for their already battered and bruised customers?
“This is a major cock-up and it will be customers and UK taxpayers who lose out. RBS share prices will take a pounding, just as George Osborne and David Cameron talk up selling the bailed out bank. Perhaps the bonus annoucements last week were a little hasty.”
In June 2012 RBS and its NatWest and Ulster bank subsidiaries suffered a huge IT ‘outage’ affecting the majority of retail banking clients across its 7.5 million UK customer base, seeing customers locked out of accounts, transactions and withdrawals for up to a week.
