One in five have no idea what a credit score is

Published on

One in five UK adults have no idea what a credit score is, despite many having been turned down for credit in the past, a new survey looking into the nation’s understanding of finances has revealed.

The survey, commissioned by specialist credit card provider Vanquis, set out to gauge public understanding of what credit is, how credit has affected their lives and if they know how to improve their credit score.

19% of respondents admitted to having never checked their credit score and a similar percentage (20%) confessed to having been turned down for credit.

Of those who had been denied credit, 52% said that they had been rejected for a credit card and 34% said they have been rejected for a personal loan. 10% of these respondents said they only realised they had a bad credit score when they got turned down for a mortgage.

When asked a series of true or false questions relating to credit, one in 10 people believe that regularly checking your credit score will affect your rating and a further 10% believe that your credit score will be better if you don’t borrow money, both of which are incorrect.

The survey also revealed that 80% believe that you only have one credit score, when in fact people can have multiple credit scores. There are three major credit bureaus in the UK – Equifax, Experian and TransUnion – and each of these can hold different information about you depending on your financial history.

Sion O’Connor, marketing director at Vanquis said: “It’s worrying how little understanding people have about credit ratings when they dictate a large part of our lives. Building a good credit rating is important to be able to borrow money for the important things we want in life, such a mortgage or car finance.

“We advise people to stop applying for credit until you have improved your credit score, to get on the electoral register, make sure you pay your bills on time and, in the long term, consider using a credit builder card.

“A credit builder card helps improve your creditworthiness by demonstrating that you can borrow money and meet the minimum payment each month.”

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

Chancellor presses lenders to expand support for borrowers ahead of rate resets

The government has secured fresh commitments from major lenders to step up engagement with...

Suffolk BS tops £800m in mortgage assets after strong 2025 growth

Suffolk Building Society has passed £800m of mortgage assets for the first time after...

UTB eases mortgage and second charge processes with criteria changes

United Trust Bank (UTB) has introduced a series of service and criteria changes across...

Foundation returns with revised buy-to-let and residential mortgage range

Foundation has returned to the market with a revised product range across both buy-to-let...

The Buckinghamshire launches new discounted rate range

Buckinghamshire Building Society has launched a new discounted rate mortgage range, giving brokers greater...

Latest publication

Other news

Chancellor presses lenders to expand support for borrowers ahead of rate resets

The government has secured fresh commitments from major lenders to step up engagement with...

Suffolk BS tops £800m in mortgage assets after strong 2025 growth

Suffolk Building Society has passed £800m of mortgage assets for the first time after...

UTB eases mortgage and second charge processes with criteria changes

United Trust Bank (UTB) has introduced a series of service and criteria changes across...