Homebuyers are increasingly prioritising peace of mind over price, as new figures from Countrywide Surveying Services (CSS) reveal a significant rise in demand for property condition surveys.
The firm’s latest Home Survey Trends Index for Q1 2025 shows that 15% of buyers commissioned a survey as part of their purchase – up from 10% during the same period last year.
The data, which draws on transactions across England, Wales and Northern Ireland, highlights a steady quarter-on-quarter performance. However, the 5% year-on-year increase suggests a broader shift in buyer behaviour, with purchasers placing greater emphasis on due diligence and long-term financial safeguarding.
CSS, a provider in the property risk management and valuation space, noted that the rise in survey instructions spans both RICS Home Survey Level 2 and Level 3 products. The Level 2 survey – typically used for modern properties in reasonable condition – saw an average property value of £295,000 in Q1, a modest dip from £300,000 in the previous quarter. Average fees also declined slightly to £450, down from £480.
In contrast, the more detailed Level 3 survey – suitable for older or more complex properties – saw average property values rise from £400,000 to £445,000, with average fees climbing from £890 to £910. The higher figures reflect the type of homes where more thorough inspections are often deemed essential, including listed buildings and properties with known or suspected issues.
Regionally, uptake for the Level 2 survey was strongest in the North West, where 19% of buyers opted for the mid-tier report. The South East and West Midlands shared the highest demand for Level 3 surveys, each reporting 14% uptake. In comparison, the North recorded the lowest figures, with just 5% of buyers choosing a Level 2 survey and only 4% instructing a Level 3.
BUYER MINDSET
Matthew Cumber, managing director at Countrywide Surveying Services, said the findings point to a more cautious and informed buyer mindset.
“It’s encouraging to see that more homebuyers are recognising the importance of home condition surveys when making one of the biggest financial decisions of their lives. Although month-on-month activity is steady, the year-on-year rise is promising and reflects a broader trend towards more informed, risk-aware decision making,” he said.
Cumber also stressed the opportunity for mortgage intermediaries to play a bigger role in advising clients about property condition and risk. “For intermediaries, this represents a real opportunity to add value. By guiding clients toward home condition surveys advisers can help safeguard their purchases and build trust. It’s not just about securing a mortgage; it’s about protecting the long-term interests of the buyer and their homes.”