FHL reaps rewards from new portal

Published on

Foundation Home Loans has said that its new portal has boosted broker participation.

Since launching its new online portal at the start of July, the Bracknell based buy-to-let lender has seen increased engagement from introducers that has helped to offset the usual holiday season business hiatus.

The portal (TED – Technology Enhanced Decisioning) allows introducers to complete online DIPs, send applications directly to FHL, upload supporting documents and track ongoing cases.

Paul Brett, FHL’s business development director, said: “Our introducers have reported that our portal is simpler to use than others and delivers exactly what it promises, which is a positive experience in the sending and receipt of online decisioning, the online application process and consequent tracking of cases.

“We have taken our time to develop our online service to make sure it is fit for purpose and the feedback has been overwhelmingly upbeat. There is no doubt that more buy-to-let business is moving online and we will be at the forefront of developing our systems to help introducing partners better service their customers.”

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

Conveyancing delays push exchange times past 100 days

The average home that exchanged contracts in April had gone under offer 104 days...

Equifinance launches broker portal for second charge cases

Equifinance has released its new broker portal, ECHO, giving introducers an end-to-end process for...

Beyond the walk: Mortgage leaders talk mental health – part 11

The Mortgage Industry Mental Health Charter (MIMHC) began its third annual 144-mile Walk &...

Third of protection clients nearly cancelled cover before claiming

Almost a third of protection claimants at Waddle Insurance had considered cancelling or had...

The Beverley joins Brilliant Solutions mortgage club panel

Beverley Building Society has joined the Brilliant Solutions Mortgage Club lender panel in a...

Latest publication

Other news

Conveyancing delays push exchange times past 100 days

The average home that exchanged contracts in April had gone under offer 104 days...

Equifinance launches broker portal for second charge cases

Equifinance has released its new broker portal, ECHO, giving introducers an end-to-end process for...

Beyond the walk: Mortgage leaders talk mental health – part 11

The Mortgage Industry Mental Health Charter (MIMHC) began its third annual 144-mile Walk &...