Castle Trust Bank revamps website to streamline broker access

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Castle Trust Bank has launched a new website aimed at simplifying the way brokers access information on bridging and term loan products for property investors.

The redesign introduces a more intuitive structure, clearer signposting, and streamlined navigation to enable faster access to key resources.

The upgrade forms part of the bank’s wider digital investment strategy and follows a series of initiatives to improve broker support. These include the recent enhancement of its PULSE application platform and the rollout of a 48-hour refinance service.

Together, the measures reflect a concerted effort by the bank to deliver on its promise of speed, certainty and consistent service.

The updated site also places a strong emphasis on accessibility, aligning with the latest WCAG standards. Castle Trust Bank becomes one of the first lenders in its sector to adopt this level of digital inclusivity.

Anna Lewis (pictured), commercial director at Castle Trust Bank, said the relaunch is designed to eliminate delays and help brokers work more efficiently from the outset.

“At Castle Trust Bank, we’re focused on delivering lending at speed – and that commitment goes beyond just decision-making and completions,” she said. “It means removing friction at every stage of the process, starting from the moment a broker visits our website.

“The new website is designed to be clear, accessible and efficient, giving brokers quicker access to the tools and information they need. Whether it’s finding product criteria, checking case updates, or exploring how we can help with complex client scenarios, this is another important step in supporting brokers to deliver great outcomes for their clients.”

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