Castle Trust Bank has unveiled a new application and processing system for intermediaries, marking what it describes as a “game changing” step in its digital transformation of bridging finance.
The platform, named PULSE – an acronym for Providing Unbeatable Lending Service Every time – promises brokers an enhanced user experience with a streamlined process for sourcing and submitting cases.
Designed to accelerate the entire journey from enquiry to completion, PULSE allows brokers to generate multiple bespoke quotes on a single case, access instant pricing and terms, and receive credit-backed decisions in principle in real time. It replaces the bank’s previous portal and is intended to significantly reduce the time taken between initial contact and drawdown.
The new platform was developed in partnership with Finova. Castle Trust Bank and Finova have an established relationship, and PULSE has been built on Finova’s Lending system, which is designed to enable scalability and efficiency through rapid deployment and customisation.
Anna Lewis, commercial director at Castle Trust Bank, said the launch reflects the lender’s ongoing commitment to improving its bridging finance proposition. “The new platform offers a slick user journey, only asking pertinent questions and enabling brokers to obtain multiple quotes on the same case. It also delivers instant pricing, immediate terms and instant credit-backed DIP decisions,” she said.
“I really believe that the launch of PULSE, combined with our innovative product range, is going to be a game changing moment for any brokers involved in bridging lending.”
Further internal enhancements within the bank are also expected to improve case handling, contributing to shorter completion times and a more responsive service across its product range.
Finova’s chief operating officer, Richard Marsh, welcomed the extension of the partnership. “Our award-winning customisable Finova Lending software is primed to support Castle Trust Bank’s lending offering and allow it to continue its growth trajectory and maximise efficiencies,” he said. “We have already seen great success with Castle Trust’s integration of our platforms and are confident that this new partnership will only strengthen our collaboration.”
Finova Lending is currently in use by 24 lenders, with three more set to go live in the coming quarter.
