Bright Grey and Scottish Provident seek to speed up life claims process

Published on

Royal London

Bright Grey and Scottish Provident have introduced a fast-track system to reduce the time it takes to pay out on life cover claims.

Relatives will no longer have to wait for complex legal issues to be resolved before they can receive a payout, the protection firms claimed.

Life cover claims up to the amount of £100,000 will be paid out if there is a Will and there are no suspicious circumstances. For cases without a Will, the protection businesses of the Royal London Group will pay out up to £25,000. In all cases claimants will need to complete an indemnity form. This will allow the proceeds to be paid quickly without the need to wait for a Grant of Probate.

Phil Stafford, head of underwriting standards, philosophy and claims, Bright Grey and Scottish Provident, said: “Payment of death claims can often be delayed by the time taken to obtain the appropriate grant of representation (known as confirmation in Scotland), which enables the personal representatives to administer the deceased’s estate. This delay can arise where an own life plan has not been assigned or written in trust. In complex cases, the process can take many months or even years.

“The last thing anyone dealing with bereavement will need is the added pressure of money worries. By speeding up the life claims process the time it takes to receive a payout will reduce substantially in many cases.

“We would also urge people to write their life policies in trust. With less than 10% of protection policies being written in trust, many families needlessly experience the difficulties that that brings with it, problems with probate, legacy disputes and unintended gifts to the tax man.”

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

Mortgage broker revenue rises as adviser numbers fall

Reported revenue from mortgage broking increased by 15.9% to £1.6bn during 2025 despite a...

Self-employed borrowers face narrower lender choice

Self-employed mortgage applicants have access to more than a third fewer eligible lenders than...

Landlords target growth despite rising costs

More than eight in 10 professional property investors plan to expand their portfolios during...

Home insurance defies wider fall in customer satisfaction

Home insurance has bucked a wider decline in customer sentiment towards UK insurers, according...

Nova appoints Andrew Smith as commercial director

Conveyancing provider Nova has appointed Andrew Smith as commercial director as it seeks to...

Latest publication

Other news

Mortgage broker revenue rises as adviser numbers fall

Reported revenue from mortgage broking increased by 15.9% to £1.6bn during 2025 despite a...

Self-employed borrowers face narrower lender choice

Self-employed mortgage applicants have access to more than a third fewer eligible lenders than...

Landlords target growth despite rising costs

More than eight in 10 professional property investors plan to expand their portfolios during...